“Is this simply a phone call or is it a visit? If it is the latter, is it by a qualified person who is able to fix the equipment? “A lot of ‘weasel words’ are used in maintenance contracts like ‘four-hour response’, but often it is not defined what this response will actually be. Talking to Mission Critical Power magazine, Leo admits there’s a worrying trend in the industry for UPS maintenance contracts that lack clarity.
But there’s less risk of this taking place if facilities managers follow a robust UPS maintenance plan. Its parts and components will inevitably fail over time. However, no safeguard can be 100% fool-proof. From data centres to hospital operating theatres, a UPS provides protection against devastating power disturbances.
He explains what he means to Mission Critical Power magazine.Īn uninterruptible power supply (UPS) offers invaluable peace of mind for every mission-critical organisation. Riello UPS’s Leo Craig is on a mission to set new standards for UPS maintenance contracts.